Maximize Your Villa’s Income. Protect Your Investment. Experience True Peace of Mind.

Boutique luxury short-term rental management in Crete.

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The Problem We Solve

Owning a luxury villa in Crete should be rewarding — not stressful.

But many properties underperform due to:

• Poor pricing strategy
• Weak international marketing
• Inconsistent housekeeping
• Unqualified guests
• Property wear & damage
• Lack of transparency

Your villa deserves more than “basic management.”

Our Solution

We Are Not a Booking Agency. We Are Luxury Villa Asset Managers.

At The Grove, we combine:

• Dynamic revenue optimization
• Premium brand positioning & storytelling
• Multi-platform distribution
• 24/7 guest support
• On-site property supervision
• Owner reporting & transparency

We treat your villa as a high-value asset — not just a listing.

Book an Owner Consultation

Our Boutique Philosophy

We intentionally manage a curated portfolio.

No mass listings.
No volume chaos.
No compromise on standards.

This allows us to:

• Maintain quality control
• Protect property condition
• Deliver consistent guest experiences
• Build long-term owner relationships

Luxury is in the details — and the discipline.

Owner Testimonials

  • “Serhat and Hamza breathe hospitality, service and quality. Their support was instrumental in setting up and launching our villa on the short-term rental market. Their professionalism – driven by passion, an eye for details, and perfectionism – is remarkable. They continuously raise the bar.”

    – Lies Eeckman and Patrick Houben, owners of Villa Ninemia

  • „The hospitality capabilities of Hamza and Serhat are best reflected in the independent reviews that guests left on our booking platforms such as Booking.com, AirBnB, VRBO and Google. The average score on the main platform Booking.com is 9.8 (ultimo October '23), which is exceptionally high in this industry. Moreover, 5* reviews were continuously posted on the other platforms.“

    – Marc and Monique Hinfelaar, owners of Galini Breeze

  • “The hospitality service of The Grove Crete is top notch! I did not expect my business to be taken to such new heights. A lot of burden was taken off my shoulders. Hamza and Serhat’s contribution in management is invaluable. They completely overhauled the business model and made it constantly increasing in bookings by suggesting things to be changed, which had an immediate impact on how guests viewed the apartments. Very trustworthy professionals and hard working. The perfect combination. 100/5 stars from me!”

    – George Bagiartakis, owner of Thalia Apartments

What guests say

  • "Serhat and Hamza were incredible throughout our entire stay at Keras Cliff House. From the very beginning, their support made everything seamless and stress-free. They helped us arrange taxis to and from the airport, came by to collect our bins during the week, and were always on hand whenever we needed assistance. What really stood out was their thoughtfulness and attention to detail, after we had left, I realised I’d forgotten my sunglasses at the villa, and they immediately arranged to send them back to me. We are so grateful for everything they did to make our trip as smooth and enjoyable as possible. Friendly, professional, and always willing to help – we couldn’t recommend them highly enough! "

    ★★★★★

    Aimee S., August 2025 (Google Reviews, Keras Cliff House)

  • "The real stars though are the truly lovely guys who manage the site, genuine thanks to Serhat and Hamza who politely listened to me wittering on, fascinating recommendations and all round genuine rapport. Thank you both."

    ★★★★★

    Rob P., October 2024 (Google Reviews, Galini Breeze)

  • "As for the local hosts, Hamza and Serhat, that was a first class service, probably the best support we've had in 18 years of traveling."

    ★★★★★

    Waldemar K., July 2024 (guest book entry, Villa Ninemia)

  • "A huge thank you goes to the fantastic team at The Grove Crete, especially Serhat and Hamza. The two were incredibly warm, helpful, and always available, offering great tips. Their support not only made our stay easier, but also made it truly special."

    ★★★★★

    – Mohamed T., June 2025 (Google Review, Villa Ilisio)

  • "What makes the difference is the kindness of Hamza for all the requests and information you need."

    ★★★★★

    – Melissa M., May 2025 (Booking.com, Villa Ninemia)

  • "Hamza and Serhat (property managers) were amazing hosts - organising a smooth transfer from the airport, giving me a warm welcome when I arrived (despite the late check in) and generally being so lovely and helpful throughout the week."

    ★★★★★

    Holly L., October 2024 (Booking.com, Galini Breeze)

  • "Hamza and Serhat went above and beyond with their exceptional hospitality and helpfulness. What impressed us the most was that they even organized a wedding photoshoot for us – completely selflessly and with great dedication! We are so grateful to them for this support, which made our stay truly special."

    ★★★★★

    Mario V., October 2024 (Booking.com, Galini Breeze)

  • “We loved the villa, location and Agia Galini, but most of all, the friendly and welcoming hosts Serhat and Hamza made our stay.”

    ★★★★★

    – Nicola and Mike M., June 2024 (private note, Galini Breeze)

  • “The house has two wonderful guest managers attached, Serhat and Hamza – the most welcoming people we have long met. They came with good advice and tips for the place.”

    ★★★★★

    – Amanda O., June 2024 (Airbnb, Villa Ninemia)

  • “Dear Hamza and Serhat, We would like to thank you both once more for the great two weeks and especially for the perfect hospitality!”

    ★★★★★

    – Franneke and Erik F., May 2024 (private note, Galini Breeze)

  • "Serhat and Hamza were excellent, so nice and friendly, very informative and helpful."

    Kevin, June 2024 (iescape, Galini Breeze)

  • "Wonderful accommodation hosted by Serhat and Hamza who made the experience complete. We felt so welcome and they were so helpful on a daily basis. Lots of local information supplied to help us get the most out of our holiday experience in Southern Crete. [...] The sundowner drinks sessions [were] admirably hosted by Serhat and Hamza

    Jane, June 2024 (Tripadvisor, Galini Breeze)

  • "Serhat and Hamza made a great holiday exceptional. They made it all so easy for us to enjoy our time away and to relax. Others should look to their example of hospitality. We were met at the property (arriving 10pm on a Sunday evening) and they were warm and personable from the outset. Throughout our stay they were responsive (typically within an hour) and incredibly helpful. Nothing was too much. They provided a helpful guide to the local area (beaches, day trips, restaurants etc) and then offered suggestions tailored to what they thought we might appreciate (and they were right). When we left they gave us a present of Cretan mountain tea, another example of how they treat their guests. We will look to rent one of their properties again."

    ★★★★★

    William P., June 2025 (Google Reviews, Villa Panorama)

  • “Serhat, our contact person on site, gave us a very friendly welcome and showed us everything we needed to know. He was always there for us, whether it was the cleanliness of the complex, tips for excursions or just lovely conversations.

    ★★★★★

    – Robin K., September 2023 (VRBO, Galini Breeze)

  • “Serhat is an awesome host. Will miss the intelligent conversations.”

    ★★★★★

    – Graeme H., September 2023 (Google Reviews, Galini Breeze)

  • "A wonderful vacation thanks to our hosts; we were welcomed with kindness even late at 11:20 p.m.; the accommodation was impeccable, and the welcome gifts delighted the whole family. We will come back for another fabulous vacation. Thank you both; everything was perfect."

    ★★★★★

    Patrick L., May 2025 (Google Reviews, Villa Ilisio)

  • "Serhat and his partner welcomed us from our arrival in the villa very warmly, giving us tips about the surroundings to make the most of our vacation. During all the stays they are available for any questions, which highlights an excellent service."

    ★★★★★

    Kylian H., July 2025 (Airbnb, Villa Panorama)

  • “Serhat is the most wonderful host and nothing was too much to ask.”

    ★★★★★

    – Laura, June 2023 (Tripadvisor, Galini Breeze)

  • "What made our stay even more special were the hosts – they were unbelievably kind, welcoming, and attentive, making us feel right at home from the moment we arrived. Their warmth and hospitality added so much to our experience."

    ★★★★★

    Emily B., September 2025 (Airbnb, Villa Ilisio)

  • "The hosts were so kind and welcoming! They made us feel right at home and comfortable. We stayed here as part of our honeymoon and we were gifted a bottle of champagne and snacks! Top-level service."

    ★★★★★

    Alex K., September 2025 (Airbnb, Villa Panorama)

  • "Serhat is a very thoughtful host, attentive with the sincere desire to make your stay as pleasant as possible. All the tips for the visit are in the booklet written by Serhat."

    ★★★★★

    Steven L.G.., August 2025 (Airbnb, Villa Panorama)

  • "We had a fantastic time! Even before the trip, communication with Serhat and Hamza was excellent – prompt, friendly, and professional. Once on site, they provided us with great tips and were always available whenever we needed anything. You can tell that their guests' well-being is truly important to them. Thank you for your hospitality – highly recommended!"

    ★★★★★

    Carolin N., August 2025 (Google Reviews)

Get in touch

We are always trying to cater to your individual needs, so do get in touch with us and let us know how we can support you in making your hospitality business a success and ensuring a memorable experience for your guests. You can choose from a wide array of services, and we’ll take the time to walk you through our individualised offer.

Contact us